Security Policy »
 
We want you to have peace of mind when shopping at www.naturalplaza.com. As a current naturalplaza customer, you can choose to bill your online purchases to your existing naturalplaza Cable or naturalplaza AT&T Wireless account without giving us your credit card information. Find out how


If you are not an existing naturalplaza customer, rest assured that shopping at www.naturalplaza.com is safe. Our security systems use up-to-date technology embodying industry standards, and secure shopping is our priority. The naturalplaza.com Secure Shopping Guarantee is our commitment to you.

Shop with confidence at www.naturalplaza.com. The naturalplaza.com Secure Shopping Guarantee is our promise to you.

If someone uses your credit card in an unauthorized manner as a result of you shopping on www.naturalplaza.com - through no fault of your own - we'll cover up to $50 Canadian of the charges your credit card company or financial institution doesn't.

To take advantage of the naturalplaza.com Secure Shopping Guarantee, you must first contact your credit card company or financial institution in accordance with their reporting rules and procedures. Most financial institutions or credit card companies either cover all charges resulting from unauthorized use of your credit card or limit your liability to $50 Canadian.

If you opt to use your naturalplaza account for payment and someone uses your naturalplaza account in an unauthorized manner as a result of you shopping on www.naturalplaza.com - through no fault of your own - we'll reverse any fraudulent charges made to your naturalplaza account.

Up-to-date Technology Equals Security


Naturalplaza.com uses up-to-date technology to protect your credit card information. All personal information is stored on a secure server. All of your ordering information is encrypted using SSL (Secure Sockets Layer), the industry standard security protocol. naturalplaza also uses the WorldPay service which together with SSL, enables a 'secure pipe' between your browser and the www.naturalplaza.com server on pages where there is transfer of customer information, so that information travelling between your computer and our servers is secure.

We know that technology is constantly changing - and Internet hackers are getting smarter. However, our security systems are regularly reviewed to ensure that our standards are maintained.

What Keeps My Credit Card Safe?


From the very instant you exchange personal information on www.naturalplaza.com, that information is safeguarded. Personal information you provide to www.naturalplaza.com (e.g. when making a purchase, requesting service or completing an e-Care form) is encrypted for your security while it is being sent over the Internet. All information is then stored behind a series of screening routers and firewall devices - a set of related programs designed to protect your information from unauthorized access. All customer-related data is stored in separate secured database servers, located behind these firewalls. Please refer to our Privacy Policy for further details on how your personal information is used and protected.

So, shop with confidence at www.naturalplaza.com knowing you are protected by the naturalplaza.com Secure Shopping Guarantee.